Senior IT Technician

The Board of Directors of the Romero Catholic Academy Trust are seeking to appoint two Senior IT Technicians to support schools within Romero Catholic Academy Trust. The post holders will provide assistance/support to the IT team, teaching staff, support staff and pupils and provide day-to-day technical support to the end users, including teaching staff, support staff and pupils. The successful candidates will respond to support requests in a professional and approachable manner, assisting with the use of hardware, software and systems to ensure teaching, learning and administrative activities are not disrupted. Work collaboratively with colleagues to resolve issues efficiently and escalate more complex problems when required. The post holders will also be responsible for the general maintenance of all school IT equipment. You will take responsibility for the general upkeep and routine maintenance of all school IT equipment, ensuring devices are safe, operational and fit for use. Carrying out regular checks, updates and minor repairs, identify emerging faults, and report or escalate issues that require further attention. The successful candidates will also be required to support the longevity and reliability of equipment through proactive maintenance and best practice handling.