Hotel General Assistant

Salary: £24,767.03 - £25,440.57 - Depending on experience and qualifications Category: Administrative / Clerical Position Type: Permanent Full-Time Term Time Only Location: Foxes Hotel Hours: 40 Hours per week – Term time plus additional days and training (42 weeks per year) Welcome to Aurora Foxes, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place. We believe in changing lives and giving our students the skills, knowledge, and confidence to successfully shape their own future. Our aim is to equip our young adults with the life and hospitality skills to become work ready, life ready. The Role As a General Hotel Assistant, you'll support the day-to-day operation of Foxes Hotel, working across a variety of areas including reception, front of house and housekeeping. This is a varied and hands-on role where no two days are the same. You'll help ensure our hotel operates smoothly while supporting a positive learning environment for our students as they develop their hospitality skills. What You'll Be Doing Supporting the smooth day-to-day running of the hotel across reception, housekeeping and front of house functions Delivering excellent customer service and creating a welcoming experience for guests and visitors Completing cleaning and preparation tasks to maintain high standards across hotel bedrooms and public areas Assisting with laundry, housekeeping duties and regular facility checks throughout the hotel Providing reception cover, including answering phones, taking bookings, checking guests in and processing payments Supporting compliance with health and safety, food hygiene, COSHH and company procedures Working flexibly across departments and supporting colleagues wherever needed to meet the needs of the business About You We're looking for someone who enjoys working as part of a team, takes pride in delivering great customer service and is happy wo