Head of Tutoring Operations (Fully Remote)

Job Title: Head of Tutoring Operations Location: Remote (4 times a year required to attend a meeting in London) Line Manager: Executive Head of MVA Tutors Team: MVA Tutors Salary: £45,000 Working Hours: Full-time (Monday, Tuesday, Wednesday, Thursday & Friday 9 am - 5.30 pm) Summary: MVA Tutors is the premier private tuition branch of Minerva Virtual Academy (MVA), the UK’s fastest-growing online school. We provide world-class, bespoke academic support to students from Key Stage 1 to adult learners, delivering transformative results across the UK and internationally. As we scale our ambitious tutoring operations, our mission is to redefine the standard of supplemental education, providing personalised learning pathways that empower students to excel beyond the constraints of the traditional classroom. Recognised for excellence and trusted by families globally, MVA Tutors is at the forefront of educational innovation, blending high-calibre teaching with cutting-edge accessibility. We are seeking a dedicated ‘Head of Tutoring Operations’ to serve as the operational lead for our tutoring division. This role is crucial in ensuring that all interactions with parents, students, tutors, and institutional partners are handled with the utmost professionalism, efficiency, and empathy. The ideal candidate will be a strategic problem-solver at heart, with a passion for delivering exceptional customer service and supporting the seamless growth of MVA’s tutoring provision Work Environment: MVA Tutors offers a dynamic, rewarding, and exciting work environment unlike other schools or educational environments. This role presents a remarkable opportunity for the right candidate to act as a ‘Head of Tutoring Operations’ and be part of a group passionate about leading change in the education sector 1. Role Purpose The Head of Tutoring Operations is responsible for the operational excellence and educational integrity of MVA Tutors. This role bridges the gap between strategic busines