Student Success Coach

The post holder may be required to work at any location of the College now or in the future in the evening and at weekends. To provide pastoral and welfare support for a designated cohort of learners in a specific curriculum area. This includes monitoring attendance and intervening in cases where attendance is at risk of falling below minimum expected targets. As a key member of the curriculum team, you will provide front line and early help support for learners facing a wide range of barriers to education. These barriers may include absences, home issues, mental health challenges, crises, or the need for critical support. You will be expected to assess the level of need and either remove barriers or refer to the safeguarding and welfare team for more intensive support. Responsibilities also involve identifying and monitoring vulnerable and 'at risk' learners within your caseload. You will work closely with cross-college teams to ensure that these learners are retained by the college, maintaining detailed records of your interventions and support provided. You will serve as the single point of contact for learners, parents, and staff, ensuring effective communication and support for all parties involved. To provide Early Help support for learners as soon as issues arise. This includes assistance with safeguarding, pastoral care, social and welfare needs, wellbeing, and health care, all aimed at identifying and removing barriers to accessing education Where you identify a learner with a significant vulnerability or barrier to learning refer the learner to the safeguarding team for SWM (Safeguarding and Welfare Mentor) support Implement the positive behaviour policy for learners within your caseload Implement the attendance policy for learners within your caseload Undertake three 1:1 meetings per academic year with your caseload of learners to review their progress towards exceeding their MEA (Minimum Expected Attendance) and MEG (Minimum Expected Grade) Docume