Statutory Appeals & Complaints Officer
🏫 Monmouthshire County Council
📍 Not supplied💷 Not supplied⏱ Support Staff
📅 Posted 4w ago📅 Closes 4 Oct 2026🔗 Via Educators Wales
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About this role
Job Advert
We are seeking an experienced professional to provide senior statutory case work and leadership for additional learning needs (ALN) dispute resolution, Education Tribunal for Wales cases and disability discrimination matters.
The role will lead high-risk statutory processes, ensure compliance with ALN and Equality Act duties, and drive early resolution and service improvement while safeguarding children and young people.
Post Details
SALARY - IMPORTANT INFORMATION: Salary would be pro rata if not working full time hours or 52 weeks per year.
i.e. 37 hours per week / 32.5 per week for School Teachers
Temporary End Date (if applicable):
Location: County Hall (Rhadyr - Usk), NP15 1GA, United Kingdom. This may change in the future if the service location needs to relocate. Relocation or disturbance expenses will not be paid if this happens.
Term Time Only - Weeks per Year (if applicable):
Disclosure and Barring Service (DBS) Check:
Appointment to this post is exempt from Rehabilitation of Offenders Act and is subject to the following DBS check: Enhanced with Children Barred List Check
Welsh Language Assessment: Welsh language skills are desirable
Recruitment Contact: Should you require any further information regarding this post, please contact: MORWENNA WAGSTAFF / morwennawagstaff@monmouthshire.gov.uk
We are seeking an experienced professional to provide senior statutory case work and leadership for additional learning needs (ALN) dispute resolution, Education Tribunal for Wales cases and disability discrimination matters.
The role will lead high-risk statutory processes, ensure compliance with ALN and Equality Act duties, and drive early resolution and service improvement while safeguarding children and young people.
Post Details
SALARY - IMPORTANT INFORMATION: Salary would be pro rata if not working full time hours or 52 weeks per year.
i.e. 37 hours per week / 32.5 per week for School Teachers
Temporary End Date (if applicable):
Location: County Hall (Rhadyr - Usk), NP15 1GA, United Kingdom. This may change in the future if the service location needs to relocate. Relocation or disturbance expenses will not be paid if this happens.
Term Time Only - Weeks per Year (if applicable):
Disclosure and Barring Service (DBS) Check:
Appointment to this post is exempt from Rehabilitation of Offenders Act and is subject to the following DBS check: Enhanced with Children Barred List Check
Welsh Language Assessment: Welsh language skills are desirable
Recruitment Contact: Should you require any further information regarding this post, please contact: MORWENNA WAGSTAFF / morwennawagstaff@monmouthshire.gov.uk
About the employer
Monmouthshire County Council
This vacancy is listed via Educators Wales. EduDirectory aggregates education job listings from trusted boards — we do not charge candidates.
