Service Desk Assistant

Hours: 40 hours per week, 8:00am – 5:00pm, Monday to Friday, subject to departmental shift patterns, however, evening and weekend work will sometimes be necessary. Contract: Permanent, 52 weeks per year Please note this role is based on-site We are seeking a Service Desk Assistant to join our IT Services team. This is a key role within St George’s Weybridge and will provide front-facing IT support to all staff and students at both the College and the Junior School. Excellent customer service skills are therefore an essential requirement. The Service Desk Assistant is responsible for dealing with all technical requests and queries that are directed to the Service Desk. This will mean multitasking between walk-ins, phone calls, emails, and Teams messages, as well as actively monitoring the Service Desk ticket system to ensure timely escalation and resolution of requests to the appropriate member of the IT Services team. The role holder will work closely with IT Services colleagues, Deputy Director of IT, the IT Services Manager, as well as Teaching and Business staff, and students, across both schools. For Safer Recruitment purposes all applicants must complete an application form. Full details including a job description and access to our online application form can be found on our website via the link below. https://ce0926li.webitrent.com/ce0926li_webrecruitment/wrd/run/etrec179gf.open?WVID=0413992fGv&LANG=USA&VACANCY_ID=16374332Ob Closing date for applications: Monday 29 June 2026 Interviews will be held during the week commencing Monday 6 July 2026 St George’s Weybridge is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. St George’s Weybridge is an Equal Opportunities Employer and a registered Educational Charity no. 1017853 as well as a data controller and registe