About this role
Reporting to the PA to Principal, the School Receptionist will provide an excellent reception service and administrative support to the school, working flexibly across a range of functions. As the initial point of contact for incoming phone calls, visitors, students, staff and parents, the post holder should be welcoming, personable, helpful and able to represent the School in a professional and friendly manner. This is an essential role contributing to the smooth running of the School.
Working hours
Term Time + 8 weeks during school holidays
Including attendance during INSET days, Open Mornings
Hours: Mon & Tues 08.00 – 17.30, Wed 08.00 – 12.30
Total hours 23 hours per week
During school holidays: Mon to Fri 9:00 – 14:00
Total hours 25 hours per week
DETAILED RESPONSIBILITIES AND TASKS
The principal responsibilities of the roles are:
Reception
· To act as the first point of contact for the School: welcoming visitors and responding to telephone and email enquiries in a helpful and constructive manner and ensuring that appropriate actions are taken in a timely manner;
· Registering and signing in all visitors/contractors, following safeguarding procedures to ensure the safety and security of our students;
· Communicating with parents regarding all aspects of school life, receiving and passing on information between parents and teachers accurately and promptly;
· Receive parcels and deliveries; manage both incoming and outgoing post and arrange special deliveries when necessary;
· Ensure the Reception Area and Billiard Room is kept smart and tidy and all relevant marketing materials are kept up to date.
General administrative support
· Support the School Administrator with tasks as required, such as student attendance;
· Assist with admissions related tasks as required, including preparations for and assistance at Open Mornings and other related school events;
· Maintain the internal telephone list and distribute accordingly;
· Using Microsoft package