About this role
Main Purpose of the Job:
The School Operations Officer is responsible for the effective coordination and day to day management of the school’s support services. The post holder will oversee a broad portfolio including site and premises management, facilities (including cleaning & catering), compliance, health and safety, administration, communications and events, as well as supporting payroll and staffing processes.
The role focuses on ensuring systems and services are well organised, compliant, and running efficiently, supporting senior leaders to maintain a safe and effective environment for teaching and learning.
Key Responsibilities:
Operational Management
· Coordinate the delivery of support services across the school to ensure smooth day‑to‑day operations.
· Act as a central point of contact for operational matters, responding to issues and ensuring timely resolution.
· Implement and maintain effective systems and processes to support school operations.
· Support senior leaders by providing operational information and updates as required.
Site & Facilities Management:
· Oversee the day‑to‑day operation of the school site, buildings, and grounds.
· Coordinate facilities services, including cleaning and catering, to ensure high standards are maintained.
· Liaise with contractors and service providers, ensuring work is completed to agreed standards.
· Monitor routine maintenance and report or escalate issues requiring further attention.
Compliance & Health & Safety:
· Coordinate and maintain systems to ensure compliance with statutory requirements.
· Support the implementation of health and safety policies and procedures across the school.
· Maintain accurate records of checks, audits, risk assessments, and incidents.
· Ensure that routine processes (e.g. fire drills, inspections, contractor checks) are carried out effectively.
· Escalate risks or compliance concerns to senior leaders as appropriate.
· Act as the local GDPR and Data Protection