About this role
Job description:
Job Purpose:
The Receptionist serves as the first point of contact for all visitors, parents, students, and staff, providing a welcoming and professional environment. This role is responsible for handling front desk operations, managing incoming communications, and providing administrative support to ensure the smooth operation of the organization.
Key Responsibilities:
Greet and welcome visitors, parents, and staff in a professional and courteous manner.
Answer, screen, and direct incoming phone calls to the appropriate department or personnel.
Manage incoming and outgoing correspondence, including mail, emails, and deliveries.
Maintain a tidy and organized reception area.
Provide information and assistance to visitors regarding school policies, directions, and general inquiries.
Schedule appointments, meetings, and maintain visitor logs.
Coordinate with security and other departments to manage visitor access.
Assist in administrative tasks such as filing, data entry, photocopying, and document preparation.
Support event coordination and other activities as requested by the Administration or HR Department.
Uphold confidentiality and comply with the organization’s policies and procedures.
Qualifications & Requirements:
Bachelors' Degree (Diploma or Degree in Business Administration is an advantage).
Any European Nationality.
Minimum of 2 years’ experience in a front desk, receptionist, or administrative role (preferably in an educational or corporate setting).
Excellent verbal and written communication skills in English.Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
Strong organizational and multitasking abilities.
Professional appearance and a friendly, approachable demeanor.
Ability to handle confidential information with integrity.
Key Competencies:
Customer service orientation
Professional communication skills
Time management and prioritization
Attention to detail
Problem-solving skills
Teamwork and adaptability