Receptionist

Do you pride yourself on providing a professional welcome and seamless front-of-house experience? Join us as a Receptionist, where your primary purpose is to deliver a professional and efficient Reception service for the academy. You will manage all incoming communications, greet visitors, and ensure strict safeguarding compliance by recording visitor sign-in processes. This is a permanent role. The working pattern is Monday to Thursday 07:45am until 03:45pm and Fridays 07:45am until 03:15pm. Training and support will be provided. The Receptionist is responsible for providing a professional and efficient Reception service for the academy and administrative support. Key duties include answering incoming communications, greeting and dealing with visitors, and ensuring all visitors are recorded, signed in, and issued lanyards for safeguarding compliance. The role manages the opening, distribution, and franking of all posts and parcels. The Receptionist provides radio contact for the SLT team and assists with general administrative and typing duties to support the SLT or Principal's PA when requested. Established experience in a reception or customer service environment is essential. You must demonstrate the ability to engage confidently and effectively with all stakeholders, including visitors, staff, students, and parents/carers, delivering a first-class reception experience. Success in this role demands strong respect for confidentiality, excellent competency in standard ICT packages (proficiency in Microsoft Office is crucial), and the resilience to perform efficiently and effectively while expertly managing multiple, time-sensitive priorities. Welcome from the Principal Thank you for your interest in Outwood Grange Academy. I am so pleased you are looking at this fantastic opportunity to work at Outwood Grange Academy. Our larger-than-average 11-19 academy is in the heart of Outwood, Wakefield, with easy access to major towns and cities via the motorway ne