Receptionist & Admin Assistant

Hill West Primary School is looking for a friendly, organised and approachable Receptionist / Administrative Assistant to join our busy school office and become a welcoming first point of contact for our school community.

Working Monday to Friday, 8.30am–1.00pm, you will play an important role in ensuring the school office runs efficiently and professionally. You will be the first face many parents, pupils and visitors see, as well as a key point of contact by telephone and email.

This is an exciting time to join Hill West Primary School. From November 2026, you will begin working in our brand-new school building, providing a fantastic environment for our pupils, staff and wider school community.

What you’ll be doing

1. Welcoming parents, pupils, visitors and colleagues to the school in a friendly and professional manner
2. Managing the main telephone line and school email account
3. Maintaining accurate attendance and visitor records
4. Providing a range of day-to-day administrative support, including filing, photocopying and preparing documents
5. Ordering and monitoring office stock and supplies
6. Supporting school events and activities
7. Preparing and distributing communications to parents and the wider school community
8. Maintaining confidentiality and handling sensitive information appropriately
9. Supporting the wider school office team to ensure the smooth day-to-day running of the school

About you

1. We are looking for someone who is:
2. Friendly, approachable and professional
3. Highly organised with excellent attention to detail
4. Calm and confident when working in a busy environment
5. Discreet and able to handle confidential information appropriately
6. IT-literate and confident using everyday office systems
7. Able to communicate effectively with children, parents, colleagues and visitors
8. Reliable, flexible and able to work effectively as part of a team
9. Committed to safeguarding and promoting the welfare of children

Previous experience of working in a school or administrative environment would be beneficial, but we are equally interested in applicants who can demonstrate the right skills, attitude and commitment.

What you’ll get in return

1. The opportunity to play an important role in the life of a welcoming primary school
2. A supportive and collaborative working environment
3. A brand-new school building and modern working environment
4. Opportunities to develop your skills and experience within education
5. An Employee Assistance Programme (EAP) and employee benefits package.
6. A competitive pension scheme through the Local Government Pension Scheme (LGPS).
7. Professional development and wellbeing days, supporting your continued learning and wellbeing.

How to apply

To apply please complete an application form online. Please include a supporting statement outlining ‘what skills and experience you have that make you suitable for the role’.

To arrange an informal chat about the role, please contact Dr Beth Clarke, Headteacher, via email b.clarke@hillwest.bham.sch.uk or call 0121 308 5392. Visits to the school are warmly welcomed.

We reserve the right to close this advert early should sufficient applications be received or the role be successfully filled.