Excellent interpersonal and communication skills, both written
and verbal.
Ability to build trust and positive relationships with young
people, families and colleagues.
Ability to support and challenge students to improve
behaviour, attendance and engagement with learning.
Strong organisational and administrative skills, with the
ability to prioritise competing demands.
Ability to analyse information, identify barriers to learning
and implement appropriate support strategies.
Competent use of IT systems, including Microsoft Office and
school management information systems.
Ability to maintain professional boundaries and
confidentiality.
Ability to work effectively under pressure and manage
challenging situations calmly.
Experience of working with children or young people in an
educational, youth work, social care or similar setting.
Experience of supporting students with behavioural, attendance, wellbeing
or safeguarding needs.
Experience of building positive relationships with parents, carers and
families.
Experience of maintaining accurate records and handling confidential
information appropriately.
Experience of working as part of a multidisciplinary team.
About the employer
Framwellgate School Durham
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