Operations Manager

Millfield School is seeking an experienced and proactive Operations Manager to support the leadership and delivery of key operational services across the School. Working closely with the Head of Operations, this varied role will help ensure the efficient, safe and compliant running of services that support the day-to-day life of our school community, while driving continuous improvement and high standards of service delivery. Job Responsibilities: Manage and develop the Millfield Community Team, overseeing key operational services including parcel management, security systems and the provision of a professional, customer-focused service to pupils, staff, parents and visitors. Act as deputy to the Head of Operations, ensuring continuity of service and effective decision-making when required. Assist with the planning and delivery of school events and operational projects, ensuring services run efficiently and effectively. Oversee operational processes including security systems, contractor management and service delivery standards. Support budget management, identify opportunities for operational efficiencies and ensure purchasing activities are carried out in line with School procedures. Promote a culture of excellent customer service, teamwork, accountability and continuous improvement across operational teams. About You: Significant experience within operations, facilities, estates, hospitality or service management. Experience managing teams within a complex operational environment. Strong organisational, communication and problem-solving skills. Experience leading operational projects. Experience of managing contractors and service providers. Sound understanding of health and safety requirements. Competence in budget monitoring and resource management. Able to manage competing priorities and work effectively in a fast-paced environment. Working Hours & Salary: This is a year-round position working 37.5 hours per week, Monday to Friday, with occasional weekend wor