About this role
Office Administrator Job Description
Reports to: Deputy Manager of Learning and Skills and Head of Outreach
Location: In-office, London (N4 2TG)
Contract: Full time
Hours: Core operating hours 9am – 5pm.
About Us:
EK Outreach Services is a specialist provider of one-to-one teaching for students who are unable to access mainstream school environments due to medical, emotional, or learning difficulties. We work with students who have Special Educational Needs and Disabilities (SEND), providing individualised support to meet their specific learning needs. As a trusted SEND provider, we offer tailored educational support to help students overcome barriers to learning and achieve academic success. Our goal is to offer high-quality education, giving students the tools and confidence to succeed despite the challenges they face in traditional educational settings. Our holistic approach ensures that students receive not only academic guidance but also emotional and social support, fostering both personal and educational growth.
Role Purpose
We are seeking an experienced and professional Office Administrator to assist with the smooth running of operations within the office. This includes helping with admissions processes, attendance monitoring, front-of-house support and accurate record‑keeping. The post holder will act as support for visitors, families, and staff, assisting with front‑of‑house duties, administrative tasks, and compliance with local authority requirements. This role is key to maintaining efficient office operations and strong communication across the organisation, including supporting our Midlands and Manchester offices.
As this is an essential role to the runnings of the organisation, it is expected for the post-holder to work 5 days in-person at our London office.
Key Responsibilities
Administrative Support (assisting the Office Administrator):
Assist in coordinating daily office tasks and routines.
Help implement and maintain office policies and proced