Learning Support Mentor (LSM) Scheduling Lead

Full-time (37 hours / week), term-time (38 weeks), fixed-term (12 months) About the role An exciting opportunity has arisen within the Learning Support team for a Learning Support Mentor (LSM) Scheduling Lead. This key role is responsible for coordinating daily cover arrangements for Learning Support Mentors, ensuring that students with additional learning needs receive consistent and effective support across all campuses. The postholder will oversee timetable implementation, manage staff deployment, and maintain continuity of support in response to staff absence. There will also be an expectation to provide direct learner support where required, working with students across a range of SEND needs. Key responsibilities Coordinate daily cover for LSM staff in response to absence Oversee and implement LSM timetables across campuses Liaise with teaching staff, support staff, and managers to ensure effective communication of support needs Maintain accurate records of attendance, progress, and support provided Communicate changes in support arrangements clearly to students Provide flexible, needs-led support to learners when required, including those with complex needs Support and guide LSMs, promoting consistency and best practice Contribute to a positive, inclusive, and student-focused environment About you We are looking for a proactive and highly organised individual with strong communication skills and a commitment to supporting student success. Essential: Experience working with young people, ideally in an educational setting Strong organisational, administrative, and IT skills Experience supporting learners with additional needs/SEND Ability to build positive relationships and communicate effectively GCSE Maths and English (Grade 4/C or equivalent) Desirable: Experience in a Teaching Assistant, Cover Supervisor, or similar role Knowledge of the FE sector Relevant qualification in education or support Additional information This role will involve cross-college