IT Services Technician

Are you an enthusiastic and committed person with a keen interest in IT? If so, this role might be ideal for you! We require that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing in June 2026, this role will be responsible for the configuration, implementation, operation and maintenance of the College’s computer equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer-focused and service-orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software and Networks. Our friendly, diligent IT Services department provides practical technical assistance to both our Students and Staff, ensuring that all the College’s technical requirements are fully met. Long Road is a thriving, successful post-16 Sixth Form College with 2,600 students on roll across a variety of studies. Conveniently located close to the M11 and A14, within easy reach of several areas of outstanding natural beauty and the Norfolk and Suffolk coast, the college is set next to the Biomedical Campus in its own attractive grounds in the beautiful and expanding city of Cambridge. Long Road was judged by OFSTED to be Good or Outstanding in all five categories at its most recent inspection in February 2025. All our staff share a passion for teaching and learning and are encouraged to support each other and to recognise each other’s strengths. Long Road Sixth Form College is commi