IT Service Site Manager

Goresbrook School is seeking a proactive and innovative IT Service Site Manager to lead our on‑site technical operations and support the next stage of our digital journey. This is a fantastic opportunity for a driven IT professional to play a central role in delivering a modern, forward‑thinking digital learning environment for our staff and students. About the Role: We have recently implemented a new, ambitious Digital Strategy designed to enhance teaching, streamline operations, and transform the student learning experience. As part of this, all students in our Year 7 cohort now use iPads as part of everyday learning, with the programme set to expand across other year groups over time. As the IT Service Site Manager, you will take ownership of day‑to‑day IT operations, ensuring our technology — from classroom devices to core infrastructure — runs smoothly, securely, and reliably. You will work closely with the central trust IT team to maintain high standards, deliver improvements, and embed digital confidence across the school. Key Responsibilities: Lead and manage daily IT support for staff and students Oversee the smooth operation of our new digital strategy, including the Year 7 iPad scheme Maintain and develop the school’s network, hardware, software, and cloud systems Ensure all service requests are logged, prioritised, and resolved quickly and effectively Collaborate with the trust‑wide IT team to deliver strategic upgrades and long‑term improvements Manage IT assets, stock, procurement, and licensing Provide training and support to staff on digital tools, classroom technology, and safe usage Uphold safeguarding, data protection, and cyber security standards We're looking for someone who: Has strong technical knowledge across Windows, network management, cloud services, and mobile device management (MDM) Is experienced in supporting 1:1 device schemes or keen to lead in this area Brings a customer‑focused, solutions‑driven approach Communicates clearly