IT School Technician

Full-Time | Permanent About Cognita: Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 21 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 100,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, "Thrive in a rapidly evolving world". We now have an exciting opportunity for an experienced IT School Technician to join our fantastic team supporting several of our schools across Central London. About the Role: We are seeking a proactive and customer-focused School IT Technician to deliver high-quality 2nd and 3rd line support across our London school sites. In this key role, you will ensure the reliable operation, security, and continuous improvement of IT services, supporting both staff and students in their day-to-day technology needs. You will be responsible for maintaining core infrastructure, carrying out routine maintenance of hardware and network services, and resolving technical incidents through a mix of onsite and remote support, all while meeting agreed service levels. Alongside this, you will contribute to wider technology initiatives and transformation projects, helping to enhance systems that enable effective teaching and learning. Maintaining accurate site documentation, including hardware and software inventories, will also be essential to ensure compliance and operational efficiency. This is a full-time, permanent, multi-site role based across our Alleyn’s Regent’s Park, Alleyn’s Hampstead and NBH Canonbury locations. To view our Role Profile, please click here. Who We Are Looking For: We are looking for a customer-focused and experienced IT professional who thrives in a fast-paced, user-facing environment. You will have several years’ experience in a 1st or 2nd line support role, with strong technical knowledge of Windows 11 and Intune, alongside Apple devi