About this role
Job description
Manage the School’s network infrastructure, servers and workstations
Oversee the technical operation of the School’s Information Management System (SIMS) software and Financial Management Systems (FMS), advising as appropriate
Responsible for regular maintenance programme and resolving failures in hardware and software and ensuring appropriate ‘housekeeping’ tasks are implemented
Ensure that the network is operational developing network solutions throughout the School, to meet curriculum and administrative needs
Ensure that daily back-up and appropriate back-up protocols are implemented and that a disaster recovery plan is in place
Maintain a comprehensive database of all support requests
Advise teaching staff on the likely compatibility of new software / hardware; install software / hardware as requested by staff and maintain a record of all installations carried out
Assist in the development of School Policies and procedures for the safe and appropriate use of ICT
Produce audits and reports on ICT use and costs, demonstrate best value in provision of products and services
Ensure all licences are in place as appropriate and to instil a respect for copyright issues within the School
Implement and monitor the School’s practices for data protection, internet use, email, security and ICT resource management
Train staff on the wide range of applications used in School
Set up security parameters and ensure virus checks are implemented
Be responsible for the management of the School’s website and ensure compliance
Design and implement changes to School’s ICT software and hardware and liaise with consultants on the specifications of new software / hardware and upgrades as appropriate
Manage existing technical support agreements and service level agreements with outside agencies as necessary, in conjunction with the School’s Finance Department
Manage the School’s ICT inventory of hardware and software
Manage the ICT maintenance budget and to