Finance Officer (Fees)

Cheltenham College seeks to appoint a diligent and highly organised Fees Finance Officer to support the effective and accurate management of school fees and income. The appointment This key role is responsible for the accurate billing and collection of fees, maintaining financial records, and undertaking credit control activities. The successful candidate will liaise professionally with parents and colleagues, ensuring queries are handled efficiently while supporting smooth and effective financial operations. Experience in school finance or familiarity with billing systems such as iSAMs, PASS or similar would be advantageous. Person Specification Essential: Proven experience of debtor management Ability to work under pressure to tight deadlines with high accuracy and attention to detail Confident, self-motivated, highly organised, and able to work unsupervised and multi-task in a busy environment Excellent telephone manner and proven customer service skills Desirable Experience in fees administration or school finance Familiarity with school billing systems (iSAMs, Pass, Evolve or equivalent) Knowledge of Direct Debit collections A relevant professional qualification (AAT or similar). Salary: £28,000- £32,000 per annum, depending on skills and experience. Hours: Full-time, 37.5 hours per week. Due to the nature of the role, remote working is not possible. Why Join Cheltenham College? Cheltenham College offers the opportunity to work within one of the UK's leading independent schools, where every member of staff contributes to delivering an exceptional experience for our pupils and families. You will join a friendly and professional Finance Department where you will play a key role in ensuring the smooth operation of the College's fees function. Our benefits include: Lunch provided during term time. Complimentary membership of the College gym and swimming pool. Competitive pension scheme. Staff discounts with local retailers, hospitality and wellbeing providers. Ong