Employer Engagement Officer
🏫 Itec Training Solutions Limited
📍 Cardiff, Cardiff, CF11 8TT💷 Not supplied⏱ Support Staff
📅 Posted Today📅 Closes 11 Sept 2026🔗 Via Educators Wales
Apply for this role ↗
About this role
Employer Engagement Officer
Salary: £25,000 - £27,000
Location: East Wales
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
The Employer Engagement Officer will provide operational support to ensure the effective delivery of the Jobs Guarantee Programme. The role focuses on participant engagement, administration, and coordination of programme activities including referrals, onboarding, job matching and ongoing participant support.
Your impact
Responsible for supporting the referral process and coordinating participant onboarding activities.
Responsible for maintaining regular contact with participants to encourage engagement and attendance.
Responsible for maintaining accurate participant records and programme documentation.
Responsible for supporting evidence collection for job outcomes and sustained employment.
Responsible for supporting scheduling of training sessions, workshops and employer interviews.
Responsible for liaising with internal teams to ensure participant progression across programme stages.
Responsible for identifying suitable employment opportunities for participants.
Responsible for support with maintaining communication with participants once they enter employment.
What are we looking for?
Essential
Experience within Recruitment
Experience of working with unemployed adults
Experience of working in a target driven commercial environment
Client relationship management
Networking skills
Experience of cold calling
Presentation and report writing
Full driving licence with use of own vehicle
Desirable
Welsh Speaker
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, a 35-hour work week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Download the full Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Diddordeb darllen yn y Gymraeg?
Hysbyseb Swydd
Disgrifiad Swydd
Salary: £25,000 - £27,000
Location: East Wales
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
The Employer Engagement Officer will provide operational support to ensure the effective delivery of the Jobs Guarantee Programme. The role focuses on participant engagement, administration, and coordination of programme activities including referrals, onboarding, job matching and ongoing participant support.
Your impact
Responsible for supporting the referral process and coordinating participant onboarding activities.
Responsible for maintaining regular contact with participants to encourage engagement and attendance.
Responsible for maintaining accurate participant records and programme documentation.
Responsible for supporting evidence collection for job outcomes and sustained employment.
Responsible for supporting scheduling of training sessions, workshops and employer interviews.
Responsible for liaising with internal teams to ensure participant progression across programme stages.
Responsible for identifying suitable employment opportunities for participants.
Responsible for support with maintaining communication with participants once they enter employment.
What are we looking for?
Essential
Experience within Recruitment
Experience of working with unemployed adults
Experience of working in a target driven commercial environment
Client relationship management
Networking skills
Experience of cold calling
Presentation and report writing
Full driving licence with use of own vehicle
Desirable
Welsh Speaker
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, a 35-hour work week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Download the full Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Diddordeb darllen yn y Gymraeg?
Hysbyseb Swydd
Disgrifiad Swydd
About the employer
Itec Training Solutions Limited
This vacancy is listed via Educators Wales. EduDirectory aggregates education job listings from trusted boards — we do not charge candidates.
