Cloud, Infrastructure and Security Manager

The Cloud, Infrastructure, and Security Manager is a strategic, hands-on leadership role responsible for the secure and effective operation of all IT infrastructure across the Trust. This position requires a strong technical background combined with the ability to lead complex projects, such as the upcoming Trust-wide infrastructure audit and redesign. The successful candidate will continue to drive our transition to modern cloud environments, ensure robust cyber security, and align our technology roadmap with current educational and digital standards. Key areas of responsibility: • Technical & System Operations • Project & Professional Development Duties • Leadership accountability & Strategic Projects • Lead the Trust-wide infrastructure audit and network redesign • Team development Day-to-day expectations: • Maintain the Trust’s cloud and On-Premises infrastructure environment, ensuring systems are secure, stable, and scalable. • Oversee On-Premises, Azure, and related Microsoft services (including Microsoft 365, Intune, Entra ID, and Purview eDiscovery), with a focus on performance, licensing, and proactive cloud cost management (FinOps). • Monitor networks, patching, backups, and disaster recovery to maintain service resilience across the estate. • Respond to and action remediation for all security alerts, managing our Managed Detection and Response (MDR) platforms. • Act as the senior technical lead for complex issues, escalations, and 3rd line support. • Manage the 3rd line support team helpdesk, ensuring SLA targets are consistently met. • Lead security reviews, compliance activity, and risk management across infrastructure services. • Support and develop IT staff through technical guidance, training, and documentation. • Work closely with internal teams and external suppliers to deliver improvements, execute projects, and ensure reliable IT services through rigorous vendor management. Staff Development Our staff are important to us. We know that without