Clerical Assistant / Receptionist at Weaverham High School

Job Title: Clerical Assistant / Receptionist at Weaverham High School Grade: 3 Reporting to: Office Manager Job Purpose To provide a high-quality administrative service to the school and offer effective support to the reception function, ensuring smooth day-to-day operations and a positive experience for pupils, parents, staff, and visitors. Key Responsibilities 1. Administration and Data Undertake general administrative duties to support the efficient running of the school: Prepare and send letters, texts, and emails to parents, staff, and external stakeholders Carry out word processing and data entry tasks with accuracy Use SIMS to check, update, and maintain pupil information Scan and securely store documents Support administration relating to new Year 6 pupil intake 2. Data Support Provide support to the Data Manager by: Assisting in the production of progress reports and annual reports as required Setting up and managing online appointment systems for Parents’ Evening Supporting with queries relating to Insight (parent communication system) 3. Reception Cover Deliver a professional, welcoming, and efficient reception service: Act as the first point of contact for visitors, parents, and telephone enquiries Sign pupils in and out of the building in line with safeguarding procedures Ensure all telephone messages are accurately recorded and passed to the relevant staff Maintain visitor logs, ensuring all visitors sign in/out and receive appropriate identification badges Handle enquiries and complaints from parents and members of the public in a courteous manner 4. Communication and Customer Service Provide a high-quality telephone and front-of-house service (internal and external) Ensure all callers and visitors are dealt with promptly, professionally, and efficiently Maintain and enhance the positive image of the school at all times 5. Welfare and First Aid Provide first aid support to students and staff where required Maintain accurate records o