Bursary Administrator & Personal Support Advisor

Make a real difference, every single day Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face-to-face student support? We’re looking for a Bursary Administrator & Personal Support Advisor to join our Student Services team. This is a unique and rewarding opportunity to play a vital role in both financial support administration and frontline student wellbeing. About the role This is a varied and impactful position where no two days are the same. You’ll combine accurate, detail-focused administrative work with direct support for students’ personal, financial, and wellbeing needs. Key aspects of the role include: Processing bursary applications and managing student financial support. Maintaining and updating systems such as online financial support portals. Liaising with finance to ensure timely payments. Acting as a key point of contact for students on a drop-in and appointment basis. Providing guidance, information, and signposting to appropriate services. Supporting students across a wide range of issues including financial, personal, and safeguarding concerns. Working with internal teams and external agencies to ensure joined-up support. Supporting events, tutorials, and wider Student Services activity. Contributing to audits, process improvements, and staff training . Advising on policy updates and maintaining accurate administrative systems. About you You’ll be someone who combines strong administrative skills with empathy, professionalism, and resilience. You will have: Excellent organisational and administrative skills. Strong IT skills and high attention to detail. Excellent communication and relationship-building skills. A compassionate, calm, and student-focused approach. Confidence working with young people and handling sensitive situations. It would be great if you also have: Experience in a student-facing or suppor