Administrator / Receptionist

Role IntroductionThe Stephenson Centre for Wellbeing consists of a team of one school counsellor, one psychotherapist, two psychologists, and a part time Clinical Lead / Psychologist providing psychological support to the pupils, working in close collaboration with the Director of Safeguarding and the Deputy Head of Pastoral. We are looking to recruit an administrator to provide full secretarial support to the Stephenson Centre for Wellbeing. Working within the small team and reporting directly to the Service Director, you will have relevant secretarial experience and good organisational skills. You will be the first point of contact for the pupils and for telephone/email enquiries from staff and parents. You will be responsible for maintaining the appointments system, producing accurate letters and reports and developing the system of documentation, both paper and electronic. You will have strong IT and database skills, excellent communication skills and the ability to deal with sensitive and confidential information. You will also be enthusiastic and have the creativity to contribute to future developments as the service adapts to the needs of the pupils. Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Main DutiesAct as the receptionist in the unit and be the initial point of contact for the pupils and for telephone and e-mail enquiries; Ensure the smooth operation of the appointments system. This will involve making the initial appointments and ensuring appropriate follow up; Provide a full secretarial service for the team of Clinical Lead and therapists. This will involve handling sensitive and confidential information; the post holder will understand and comply with high standards of medical confidentiality; Initia